PRIVACY POLICY

General Disclaimer

EAZYGROW VENTURES PRIVATE LIMITED is an independent, private-sector B2B startup advisory and business consulting company. We are not a government body and are not affiliated with, endorsed by, or authorized by the Government of India, the Ministry of Corporate Affairs (MCA), or any other government agency or department.

Our services may include assistance with business registrations, startup recognition, government schemes, grants, funding applications, compliance, certifications, documentation, and related business support. Eligible applicants may also complete applicable registrations and filings directly through official government portals, including mca.gov.in, startupindia.gov.in, and other relevant government platforms.

Payment & Authorized Execution Partner

Payments for services provided by EAZYGROW VENTURES PRIVATE LIMITED should be made only through the Company's officially communicated payment channels and in accordance with the applicable invoice.

For certain compliance, documentation, legal, professional, or execution-related services, payments may be securely routed through our authorized execution partner, LVC Legalvala Consultancy LLP, where applicable. Such payments will be supported by valid and verified tax invoices issued by the respective authorized entity.

Customers are advised to verify the invoice, beneficiary details, and payment instructions before making any payment. No payment should be made to any personal account or to an unauthorized third party claiming to represent the Company or its authorized execution partners.

Any payment made outside the officially communicated and verified payment channels shall be solely at the payer's risk and responsibility, and EAZYGROW VENTURES PRIVATE LIMITED shall not be liable for unauthorized transactions.

This General Disclaimer forms an integral part of, and is incorporated by reference into, this document and the Company's other published policies.

1. Introduction

EAZYGROW VENTURES PRIVATE LIMITED (hereinafter "the Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect the personal and business information you provide when you access our website (www.essygrow.com), use our services, or interact with us through any communication channel, including email, phone, and WhatsApp.

By accessing our website or availing our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services immediately.

2. Information We Collect

We may collect the following categories of personal and business information:

2.1 Personal Identification Information

• Full name, email address, mobile number, and residential/business address
• Aadhaar number, PAN number, GSTIN, and other government-issued identification (only where required for service delivery)
• Business registration details, CIN, and Director Identification Numbers (DIN)
• Bank account and financial details provided for loan or funding applications

2.2 Usage & Technical Information

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referral sources
• Cookies and session data for website functionality

2.3 Communication Data

• Messages, queries, and feedback submitted through our contact forms, WhatsApp, or email
• Call recordings where consent is obtained, for quality and training purposes

3. Purpose of Data Collection

We use your information exclusively to:

• Process your service requests (business registration, GST, ISO, Startup India certification, business funding, and related services)
• Verify identity and assess eligibility for government schemes and certification processes
• Communicate service updates, document requirements, application status, and follow-up actions
• Process payments and issue invoices and receipts
• Comply with legal, regulatory, and statutory obligations under Indian law
• Improve our platform, services, and user experience through analytics
• Send relevant service updates, offers, and informational content, where you have consented to receive such communication

4. Data Sharing & Disclosure

EAZYGROW VENTURES PRIVATE LIMITED does not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited circumstances:

• Government Portals & Authorities — data submitted to portals such as Udyam Registration, GSTN, DPIIT Startup India, the Ministry of Corporate Affairs (MCA21), or certification bodies, as part of service delivery on your behalf
• Authorized Service Partners — our registered consultants, Chartered Accountants, Company Secretaries, technology partners, or our authorized execution partner named in the General Disclaimer above, all bound by confidentiality obligations
• Financial Institutions — RBI-registered lenders, NBFCs, or banks, when facilitating loan or funding applications at your request
• Legal Compliance — as required by a court order, government authority, or applicable law under Indian jurisdiction

Important: We will never share your Aadhaar, PAN, or bank details with any third party without your explicit written consent, except as legally mandated.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for all data transmitted through our website
• Restricted access controls, ensuring only authorized personnel access sensitive information
• Regular security audits and vulnerability assessments
• Secure document storage with access logging

However, no method of electronic transmission or storage is completely secure. While we use commercially reasonable means to protect your data, we cannot guarantee absolute security, and you acknowledge and accept the inherent risks of transmitting information over the internet.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Indian laws, including the Companies Act, 2013, the GST law, and the Income Tax Act, 1961. For services involving government filings, we retain records for a minimum of seven (7) years to ensure compliance and post-service support. After the applicable retention period, data is securely deleted or anonymized.

7. Cookies Policy

Our website uses cookies to enhance user experience, remember preferences, and analyse traffic, including:

• Strictly Necessary Cookies — required for website operation and cannot be disabled
• Analytics Cookies — help us understand how users interact with our website (e.g., Google Analytics)
• Preference Cookies — remember your settings for an improved experience

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

8. Your Rights as a Data Subject

In accordance with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and other applicable laws, you have the following rights in relation to your personal data:

• Right of Access — request a copy of the personal data we hold about you
• Right to Correction — request correction of inaccurate or incomplete data
• Right to Erasure — request deletion of your data where it is no longer required, subject to our legal retention obligations
• Right to Withdraw Consent — withdraw consent for marketing communications at any time
• Right to Grievance Redressal — lodge a complaint with our Grievance Officer or, where applicable, the Data Protection Board of India

To exercise any of these rights, write to us at info@essygrow.com with the subject line "Data Rights Request".

9. Third-Party Websites

Our website may contain links to third-party websites, including government portals and payment gateways. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are intended for businesses and individuals who are 18 years of age or older. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

11. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be posted to this page with an updated "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the revised Policy. We encourage you to review this page periodically.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, the details of our Grievance Officer are:

• Organisation: EAZYGROW VENTURES PRIVATE LIMITED
• Address: 315 Sahitya Arcade, Ahmedabad, Gujarat, India
• Email: info@essygrow.com
• Phone: +91 7041894751
• Response Time: grievances will be acknowledged within 48 hours and resolved within 30 days